About Support Service Connection
Working with you to achieve your goals!
Our Story
We founded Support Service Connection to improve the NDIS experience for participants, starting with our core service — Support Coordination.
With over 10 years in the health and disability sector, our expert team brings deep knowledge, genuine care, and proven results.
We have extensive experience with the NDIS Commission and the Aged Care Quality and Safety Commission, ensuring clear communication and compliance.
Our team has helped countless participants through plan reviews and funding applications, empowering them to access the services they need and achieve their goals.
Quality service and authentic connections are at the heart of everything we do.
Our Purpose
To provide unparalleled support that empowers individuals to overcome barriers and reach their full potential.
Our Vision
A just world where every person, regardless of their location or circumstance, has access to the support they need to thrive, connect, and live a BIG, fulfilling life.
Our Mission
To enrich lives by fostering independence, promoting equity, and creating meaningful opportunities for participation and growth.
Our Values
Autonomy
We believe in fostering independence and building capacity in our customers, encouraging them to take charge of their lives and make their own choices.
Respect
Respect is at the heart of all our interactions. We approach everyone with empathy, dignity, and a deep understanding of their unique journey.
Inclusion
We are committed to creating inclusive environments where diversity is celebrated and everyone feels valued, heard, and included.
Integrity
Integrity guides our actions. We operate with transparency, honesty, and a commitment to doing what is right.
Excellence
Our dedication to quality drives us to consistently deliver exceptional services and pursue continuous improvement in all our endeavours.
Collaboration
We believe in the power of collaboration, working together with our clients, partners, and community to achieve shared goals and create impactful, lasting change.